Is the site free? - Yes, during the launch phase until we achieve our goals, all the site's services are free. Then we will switch to the announced price list.
Is the site secure? - Yes, due to access via https and the padlock, the emails sent by us are certified by DKIM and SPF technologies, the data you entrust to us, email, telephone number receive triple encryption with several encryption keys composed of characters chosen from 7500 possibilities.
I'm not receiving the emails you send me? - Check your spam folder in your mailbox, and mark addresses ending with meetydate.com as trusted.
My account validation is refused? - We verify the ID and the photo provided using anti-fraud methods. We detect whether the photo is an original photo or whether it has been retouched.
How long will it take for my account to be validated? - We operate on a first come, first served basis. It depends on the number of registrations we receive. Please allow up to 24 hours for this to happen.
My account has been suspended, may I know why? - We have detected an anomaly on your profile and are investigating in accordance with our terms of use. We will get back to you shortly with explanations.
Someone has stolen my profile by hacking my computer, how can I recover my account? - To protect our users, we are closing the account and invite you to recreate another one.
My photo/video was not approved? - The file you sent us violates our terms of use. We remind you that no photo/video showing nudity is tolerated on the site.
If I enter my credit card number, do you keep the data? - We do not keep any banking data, the payment forms displayed on the site come directly from our payment provider. When you fill out the form, it is they who retrieve the data.
Can I close my account and request that all my information be deleted? - In accordance with the law, you have in your profile, a "delete my account" button easily accessible without ambiguity. Once this button is activated, if you confirm the deletion of your account, none of the data you have communicated to us will be kept. The deletion of your account data is final and irreversible.
