Privacy Policy - Revised on (26-09-2024)
Privacy is an absolute right for you. We owe you transparency in the processing of the data we collect and that is necessary for the proper functioning of the services offered. In order to also be in compliance and legality with the laws in force, clarification is needed on the data collected to ensure your confidentiality with our services, and the data collected with third-party services whose technology we use and who also collect personal information. This way, you finally understand all the ins and outs of where your data goes.
Who are we?
Meetydate is a service of a company in formation.
6 Location - dit Lestréguéoc 29720 PLONEOUR LANVERN
France
Scope of this privacy policy
This Privacy Policy applies to websites, applications, events and other services operated by the Meetydate brand. For simplicity, all of these are referred to in this Privacy Policy as our “Services”.
Information we collect
Of course, we can't help you meet people without some information about yourself, such as basic profile information and the type of people you want to meet.
We also collect information about your use of our Services, for example access logs, and information from third parties, such as when you access our Services through your account on a social network or when you download information from a social network to complete your profile.
If you would like additional information, please find more information below.
The information you give us
When you use our services, you choose to provide us with certain information, for example:
When you create an account, you will provide us with at least your login information, as well as certain basic information necessary for the Service to function, such as your gender, date of birth, and preferences.
When you complete your profile, you may choose to share your sexual orientation with us. By sharing this information with us, you agree that it will be used for the purposes stated in this Privacy Policy. You may also share additional information with us in your bio, share your interests, photos and videos. In order to add certain content, such as photos or videos, you will need to grant us access to your camera, albums or gallery.
When you subscribe to a paid service or make a purchase, we keep a record of the transaction, information related to the purchases you make. Information about payment processors, such as your debit or credit card number or other financial information, is collected by payment services. We do not keep a record of this information.
When you participate in surveys, focus groups or market research, you provide us with feedback on our products and services, answers to our questions and testimonials.
When you choose to participate in our promotions, events or contests, we collect the information you use to register or participate.
When you contact our customer service, we collect the information you provide to us as part of that interaction.
If you share information about another person with us (for example, if you use a friend's contact information for a particular job), we will process that information on your behalf to respond to your request.
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Of course, we also process your discussions with other members and the content you publish in order to regulate the app and protect the community.
In detail you provide us with:
Account information
When creating your account, we ask you to provide some essential information, such as your email address, date of birth and a password. This information allows us to identify you and secure your account.
Profile data
By completing your profile, you have the opportunity to share additional information, such as your gender, your state of health or your ethnic origin. This data is treated with the utmost confidentiality and in accordance with current regulations.
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Contents
On our platform you can publish different types of content, such as images, videos, audio files and texts. You can share your passions and experiences with other members.
Purchase details
We record information regarding your purchases (date, amount, product purchased) to provide you with a history of your transactions and to facilitate the management of your account. Sensitive payment-related data (card number, expiration date, etc.) is processed securely by our payment providers and is not stored on our servers.
Marketing, survey and research data
In order to improve the quality of our services, we may ask you to participate in market research (surveys, focus groups). The data collected during these studies are used for analysis purposes and are not shared with third parties.
Third party data
Rest assured that we respect everyone's privacy. The information you provide us about third parties will only be used to respond to your request and will not be shared with third parties.
Customer Service Information
In order to ensure the safety of our community, we may collect information about you from various sources. We inform you that we may receive data about you from third parties, particularly as part of investigations relating to illegal activities.
Information we receive from third parties
In addition to the information you provide to us directly upon registration, we may collect information about you from a variety of sources:
Other Members: If another Member communicates with you or reports inappropriate behavior on your part, we may receive information about that.
Social Networks: When you register through a social network (such as Facebook, Google or Instagram) or share content from these platforms, we may have access to certain public information from your profile.
Advertising Partners: Companies we work with to promote our services may provide us with anonymous data about the effectiveness of our advertising campaigns.
Public sources: In some cases, we may consult public sources of information if necessary to keep our community safe (for example, if we suspect malicious activity).
Social media data
Log in securely with your Facebook, Google or Instagram account. Only the data needed to create your account will be used. You can then decide whether or not to upload your photos and videos to enrich your profile.
Technological data
Usage data
We collect information about your use of the Service to personalize your experience and improve our features. This information may include your browsing activity, your interactions with other users, and your response to our advertisements. You can be assured that we treat this information with the utmost confidentiality.
Technical data
We collect technical information about your device to enhance the security of our Service and provide you with a personalized experience. This data may include your IP address, device ID and type, application settings and characteristics, application crashes, advertising IDs, and other identifiers associated with cookies or other technologies that can uniquely identify a device or browser.
We make every effort to protect your personal data in accordance with our privacy policy.
Data submitted with your consent
Facial geometry data
Some of our features, such as photo ID verification, require you to take a photo of your face. This biometric data (i.e., the unique characteristics of your face) is used to confirm your identity and strengthen the security of our platform.
Identification data
To confirm your identity, we recommend that you download a copy of your official identity document. This step is essential to ensure the security of our platform and protect your personal data. Upon receipt, your identity document will be subject to a thorough check by our security department.
How we use your information
Your data enables us to continuously improve our services. By analyzing how you use our platform, we can identify which features you like most and which ones need improvement. For example, if we notice that many users have problems with a certain feature, we can simplify or change it.
How we share your information
Because our goal is to help you meet new people, we share your information primarily with other members. We also share certain types of member information with service providers and partners who help us operate the Services, with other Match Group companies for specific purposes described below, and, in certain cases, with legal authorities. Read on to learn more about how your information is shared with third parties.
With other members
You share information with other Members when you voluntarily disclose information on the Service (including your public profile). Be careful with your information and make sure that the content you share is visible.
If you choose to restrict the audience for all or part of your profile, or for certain content or information about you, these will be visible in accordance with your settings.
If someone makes a report about you (for example, to report that you have not complied with our Terms of Use), we may provide that person with information about what actions were taken in response to the report, if any.
With our service providers and partners
We use service providers to help us operate, distribute, market, and improve our Services, such as data hosting and maintenance, analytics, customer support, marketing, advertising, payment processing, and security operations. We also share information with vendors who distribute and help us promote our Services. For example, we may share limited information with our advertising providers in hashed, human-unreadable form.
So that they can assist us in processing your data, as processors/service providers, according to our instructions and on our behalf. Their assistance may include technical processing activities, such as hosting and data management, customer service, marketing and targeted advertising, analytics, accounting and financial assistance, improving our services, securing our data and systems and combating spam, exploitation, fraudulent use, infringements and other malpractices.
We may also share information with other service organizations for other legitimate business purposes, including corporate audit or reporting analysis and consolidation, as permitted by applicable law.
Share Features
You can choose whether or not to share your profile information so that it appears in search engines. It is up to you to take the steps in the general settings of your profile.
We may share your information in the following cases:
Legal obligation: to respond to a request from judicial or administrative authorities.
Fraud prevention: to protect our users and detect illegal activities.
Protection of our rights: To assert our rights in court or to enforce our terms of use.
Cross-border data transfer
Data from third party services may cross borders and continents, but in no case is it your personal data that you provide to us.
Your rights
We know that protecting your personal information is important to you. That's why we offer you several tools and options to manage your information:
Direct access to and modification of your data: You can consult and modify the data you have provided to us at any time by logging into your account.
Manage your rights: on your phone you can choose which data (contacts, photos, etc.) you want to share with our application.
Uninstalling the App: If you no longer wish to use our service, you can simply uninstall the app from your phone.
Delete your account: If you want to permanently delete all your data, use the account deletion feature directly in the application.
What are your rights?
Depending on your country, you have the right to:
Request a copy of your data: You can request to view the information we have stored about you.
Request to delete your data: You can ask us to permanently delete your data.
Correct errors: If you notice an error in your data, you can correct it yourself or ask us to do so.
Limit the use of your data: In certain cases, you can ask us to limit the use we make of your data.
If you wish to exercise these rights, you can simply contact us.
For your safety and the safety of our community, we may ask you to verify your identity before processing your request. Some requests may be denied if they are illegal, violate the privacy of others, or are technically impossible to process.
If you wish to obtain information about another member, they must give us their written consent. We may also ask them to verify their identity.
Please note that certain requests may be restricted if they interfere with the proper functioning of our service. For example, we may need your date of birth to verify that you are of legal age.
In detail:
Access, portability or right to know
The right to be informed of the personal data we process about you and/or to request a copy thereof.
You can view and inspect certain data directly by logging into your account.
Rectification or correction
The right to change or update your personal data if it is incorrect or incomplete. You can update your data directly in the service by simply updating your profile.
Delete or erase
Right to delete personal data. You can delete some of the data you have provided to us directly within the Service. You can also close your account and we will delete your data as indicated in the Terms of Use.
Unsubscribe or restrict
The right to object to the processing of your personal data or to request that we temporarily or permanently stop processing your personal data. You can opt out of certain processing of your personal data directly in your account settings.
Withdrawal of consent
The right to withdraw consent you have given us to process your personal data for specific purposes. You can withdraw your consent you have given us directly by updating your account settings or by removing device permissions you have accepted in your device settings (for example, access to specific types of device data such as phone contacts, images, advertising identifiers and location services or permission to receive push notifications). When you withdraw your consent, some services may no longer work.
Term for storing your data
We retain your personal information only for as long as necessary to fulfill legitimate business reasons, and as required by applicable law.
If you decide to no longer use our service, you can close your account and your profile will no longer be visible to other members. Please note that we will automatically close your account if you are inactive for two years.
After closing your account, we will delete your data as indicated below:
To protect the safety and security of our members, we implement a three-month security period after account closure. During this period, we retain your information to investigate illegal or harmful behavior. Retention of data during this security period is based on our legitimate interests and those of potential victims of third parties.
We retain limited data to comply with legal retention obligations: for example, we retain transaction data and the imprecise location of purchases for 10 years to comply with legal tax and accounting requirements, and bank card data for the period during which a user can dispute a transaction and “traffic” data/logs for one year to comply with legal retention obligations. We also retain records of the consents members give us for five years to comply with and demonstrate compliance with applicable law.
We retain some data based on our legitimate interests: we retain customer service and support data for 6 years from the date of the report as part of our security efforts, to support our customer service decisions, to enforce our rights and to be able to defend ourselves in the event of a complaint; profile data and estimated geolocation of the upload for one year pending any litigation, to establish, exercise and defend our legal rights; and the data necessary to prevent excluded members from opening a new account, to ensure the security and vital interests of our members.
Finally, we retain data based on our legitimate interests when there is an actual or potential issue, claim or dispute that requires us to preserve data, especially if we receive a valid legal subpoena or request to preserve data (in which case we will need to retain the data to comply with our legal obligations) or if the data is otherwise necessary for legal proceedings.
Where permitted by law, we may retain and use information that is not by itself identifiable or attributable to you specifically for the purposes described in this Privacy Policy, including improving our Service, creating new features, technologies and services, and ensuring the security of the Services.
Privacy Regarding Children
To ensure the safety of all our members, access to our platform is reserved for adults who are at least 18 years old on the date of 'registration'. If you notice the presence of a minor, we ask you to inform us.
Changes to the Privacy Policy
We are committed to providing you with transparent information about how we use your personal data. This privacy policy may be updated at any time to reflect changes in our services or legal requirements. We will notify you of any material changes before they become effective.
How to contact us?
For questions about the privacy policy that are not listed here, you can write to us at Meetydate: contact[@]meetydate.com